Support

Frequent Questions

Questions or concerns? contact us

Our support team would be glad to help with any concerns you may have. You can easily submit your request on this page.

How do I set up an appointment?

You can Book a Scheduled Appointment online here, or give us a call (727) 201-2538. We accommodate patients with convenient appointment times that fit their schedule.

Do I need to bring documentation?

For some instances you may need to bring documentation with you to better serve you with your appointment. You can always request medical records if you do not already have them available. You can sign an authorization with who carries your records. Staff can try to assist you with obtaining the right documents.

Type of Payments Accepted?

Debit or credit cards such as Discover, American Express, MasterCard and Visa. As well as cash and checks.

Accept Health Insurance?

For certain appointments, there may be availability of Insurance usage. Whether medicaid, medicare, or any other form may be accepted.

How long are Appointments?

Appointment times may vary depending on what service is being booked.

Website Safe & Secure for booking?

With our Secure SSL connections to end users, using this website for your bookings are safe.

Privacy Concerns?

Privacy for patients is always important to us. There are privacy laws such as the Health Insurance Portability and Accountability Act which help in protecting your Doctor Visit.

Refund Policy?

After successfully receiving service from your scheduled appointment, there are no refunds available, and all outstanding payments are due and obligated to be paid. If payment is collected monthly the remaining invoice(s) and billing cycle(s) are obligated to be paid automatically per your agreement. Otherwise, our refund policy is as follows:

Customers with Monthly Payments:
– Same Day cancellation, upon refund request, receive complete 100% refund.
– Cancellation After 24 Hours, upon refund request, receive refund of the latest charge.

Customers with One-Time Payments:
– Same Day cancellation, upon refund request, receive complete 100% refund.
– Cancellation After 24 Hours, and before receiving service from attending your scheduled Doctor visit, a cancellation fee may apply, not to exceed $20, deducted from your refund.

Billing Discrepancies

Each customer agrees to provide LMC with atleast 30 days to attempt settlement of any billing discrepancies before initiating disputes with any third-party credit/debit card company or bank. Customer agrees and consents completely for any and all disputes, sole jurisdiction shall be in maintained in court located only in Pinellas County, Florida.

Allow Rescheduling Appointments?

You can for most appointments. Anything regarding appointment changes, clients need to contact us right away. Yes, you can reschedule if you provide an early notification. Please understand our Doctors are hard workers and prepare ahead to provide a quality experience. There may be a fee of $30 for all appointment no-shows, unless our staff is notified atleast three (3) business days before the scheduled appointment. For late cancels, a fee may apply, not to exceed $20, deducted from your refund.

Total Amount Requested Different with my provider?

Some Doctor Offices provide their own custom levels of quality service, and their availability for scheduling is all unique. Therefore not all Doctor Office appointments may be alike and can require a different amount for their own service, which can have costs higher than the typical lowest price offered by other Doctors on our network. All customers are guaranteed to receive high-quality service with all of our certified Doctors. Maybe your on a budget or the price is an issue. You can go check if we have other Offices in your area with cost and plan structure to better fit your needs.

Support Request Form

Satisfaction & Shopping Guarantee

Service Guarantee?

Our service and satisfaction guarantee is backed by consumer protection benefits with an industry leading shopping guarantee with low price and purchase guarantees, while also including $10,000 in Identity Theft Protection. For the few who do not receive a recommendation for some reason or another, there’s a money-back guarantee. Customers of Legal Med Card maintaining an active card status are able to routinely receive deals and special offers providing great savings from top brands in Florida and the Country.

Legal Med Card + Symantec
Symantec Norton Shopping Guarantee

About Norton Shopping Guarantee

Norton Shopping Guarantee provides shoppers with ultimate peace of mind by giving them a confident and guaranteed shopping experience when they buy from a Merchant displaying the Norton Shopping Guarantee seal.

What does Norton Shopping Guarantee mean?

The presence of the Norton Shopping Guarantee seal indicates that this merchant’s identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been inspected and verified. The merchant is monitored daily to ensure they always deliver on their terms of sale, thus assuring you a safe online shopping experience.
  • $10,000 Identity Theft Protection
    Safeguarding your personal information is always a top priority. But if anything happens, we’re here to help. In the event your identity is stolen, anywhere, we’ll provide access to identity recovery services, and reimburse expenses up to $10,000 for costs like attorney fees, removing criminal judgments, and disputing credit reports.
  • $1,000 Purchase Guarantee
    Didn’t get what you ordered and need help resolving the issue? No worries. If Norton Shopping Guarantee determines you are due a refund, you’ll get your money back – up to $1,000.
  • $100 Lowest Price Guarantee
    Online prices change all the time. If you buy something and see that the price has dropped, simply let us know and we’ll refund you the difference up to $100.

How do I receive the benefits?

The guarantee is automatically issued once you have made a purchase, and is provided to you free There is no cost to you for these benefits. It is not a subscription, there’s nothing to cancel. The benefits expire 30 days from the date of purchase.
It’s simple. When you purchase anything from a Norton Shopping Guarantee merchant, you automatically receive all the benefits of the program. Once your purchase is complete, you’ll receive your Norton Shopping Guarantee certificate—which you can use if you need to file a claim. Enrollment is absolutely free and there is nothing extra to do on your end.
Legal Med Card + Norton’s Shopping Guarantee

ABOUT US - LEGAL MED CARD

LegalMedCard is easy to use and satisfies customers with quick and secure appointment scheduling. Our customized Customer Intake and Appointment Management services includes concierge style support, availability scheduling, quick payment processing, no hidden fees, and instant customer service.
ABOUT LEGALMEDCARD

LEGALMEDCARD

Contact Info

Instant Customer service
Questions or Concerns? Contact us during normal business hours.
Phone
+1 (727) 201-2538
Email

support @ legalmedcard.com

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